Readings FAQ and Terms

What can your readings do?
Offer astrological/spiritual insight into your circumstances.
Suggest ways to work with the energies available.
Shed light on blocks and inner conflicts.
Offer insight into how trends may unfold and timing.
Offer an astrological/spiritual perspective in regards to decision making.

What can’t your readings do?
Offer guaranteed outcomes – free will always plays a part.
Tell you what someone else will or won’t do.

What house system do you use? Will you change systems for me?
I use Equal House throughout and as I have found this to be the most accurate system for the way I work, I do not use any other house systems.

What if I don’t have my time of birth?
In these cases I use other techniques for answering your questions such as using an intuitive horary chart combined with the tarot.

How do I book?
Please choose your reading from the selection in my store and follow the payment process.

What payments do you accept?
Payments are by Paypal only. You do not need to be a member of Paypal to book.

Your prices are in British Pounds but I live elsewhere?
Paypal will automatically convert the price to your currency before you complete your booking so you will see how much it will be before checkout.

What happens after I book?
Once, I receive your payment, I will send you an acknowledgement email normally within around 24 hours. I will also ask you for details and questions via a short client intake questionnaire. I work closely with your questions and concerns so it is helpful for me to have a small amount of background information.

I have booked but haven’t received an email from you?
Please check your spam folder. If I do not hear back from you within one week of emailing you, I will try again. It is recommended that you add my email address [email protected] to your safe sender list. If you are not receiving emails from me, please contact me privately through Facebook or try my alternate email address [email protected]

How is the reading conducted? Do you work by Skype?
I do not offer Skype readings at this time. I work with the chart alone in order to fully immerse myself in the symbolism and stories as I record my impressions. Readings are recorded as MP3 audio files for you to listen to at your convenience.

Do you provide written readings? 
To prevent further problems with RSI (repetitive strain injury), I no longer provide written readings.

What languages do you speak?
Readings are conducted in English only. Although I speak some Portuguese, I am not fluent enough to conduct a reading in Portuguese at this time.

When do I receive my reading?
The turnaround time will be listed on the booking page so you can see it before making your purchase.

My question is time sensitive/urgent can you do it quicker?
I conduct all readings in the order that they were booked to be fair to everyone. If your questions is time/sensitive or urgent, please email me before booking so I can let you know an estimated completion date.

How do I receive my reading?
I will email you a link to Dropbox where your reading will be securely stored.

How do I download my recorded reading?
Just click on the link I send you and this will take you to Dropbox. You do not need to be a member of Dropbox to download the reading. If a login dialogue box comes up, just close it if you are not a member. You will then be able to download your audio file by clicking the ‘download’ button.

Please note that some mobile phone carriers have limited data downloads so you may need to download to your PC/Ipad/Laptop

Do I get a copy of my chart or tarot spread?
Yes, copies of the relevant charts/spreads are sent as PDF attachments via email.

Are there any types of readings you don’t do?
I do not do synastry (comparing someone else’s chart to yours). I am a person centred astrologer so I use your chart alone.
I do not do medical surgery elections or medical readings or readings about pregnancy.
I do not offer predictions on the outcome of legal cases.
I do not do readings for babies and under 18.

Are you LGBT friendly?
Absolutely!

What happens if I have given you the wrong details?
PLEASE check your time, date and place of birth are correct before sending! Incorrect details mean an incorrect reading! If the reading has already been processed, you will need to purchase a second reading for a correction.

How often should I have a reading?
Generally I suggest waiting at least a season/three months between readings to allow situations to unfold but some of my clients do like to have a monthly reading.

Can I ask questions after my reading?
If you need clarification on something that came up in the recording or during the consultation then yes, please email me and I will answer your question. If your question is more complex, leading into material not already covered, or more than a month has passed since the reading, I may suggest a new reading.

What is your policy on confidentiality and privacy?
Your email address and all material discussed is completely confidential. Your privacy is assured.

Do you offer refunds?
I offer a 48 grace period from when you make your booking. If you decide to cancel during that time I will issue a refund provided the reading has not already taken place.

After this time, no refund is available. The work done on a reading includes the time taken to analyse the chart and prep work. All work is done to the best of my ability with a focus on the information I feel is important to impart in my experience as an astrologer. As stated above, I cannot guarantee how the future unfolds.

Right to refuse
I reserve the right to refuse to do a reading if I feel appropriate. I do not work with anyone under the age of 18.

Disclaimer
I am not a qualified medical, legal or financial professional. If you have problems in these areas, please consult a qualified professional.

I have a question that isn’t answered here
Please use the contact me form below to ask your question.

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